(4.5 / 5)1363+ Ratings

supplyhouse.com Reviews

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Overall Rating

4.5
7 Reviews
  • 564%
  • 436%
  • 30%
  • 20%
  • 10%

About supplyhouse.com

SupplyHouse.com is a provider of Plumbing, Heating, and HVAC supplies. They offer a wide range of products including HVAC, PEX, radiant heat, hydronic heating, and plumbing supplies. They also have a vast inventory of electrical supplies and parts for both professional and home use. This includes electrical tools, disconnect switches, transformers, circuit breakers, electrical controls, electric baseboard heaters, electrical wire, wire termination, electrical fittings, electrical tools & instruments, and much more. They are known for their fast, reliable delivery and easy return policy. They also offer free shipping on orders over $99. Customers have praised them for their great customer service and huge inventory. They also offer a free program for professionals which includes benefits like lower prices and free shipping. They carry top products from leading brands and strive to help customers find the reliable supplies their systems require. They also offer bulk orders for bigger discounts. They are considered a trusted partner in the industry.

supplyhouse.com Pros & Cons

Pros of SupplyHouse.com:

  • Fast Shipping: Many customers have reported receiving their orders within 1-2 days.
  • Wide Product Selection: The website offers a broad range of plumbing and HVAC products.
  • Competitive Prices: Customers have found prices to be significantly lower compared to local suppliers.
  • Good Customer Service: Some customers have had positive experiences with the customer service team, citing helpful and courteous representatives.
  • Easy Website Navigation: The website is described as easy to navigate and find products.

Cons of SupplyHouse.com:

  • Quality Issues: There have been reports of receiving damaged or defective products.
  • Refund Delays: Some customers have experienced delays in receiving refunds, with some claims of refunds being processed incorrectly.
  • Poor Management: Reviews from current and former employees suggest poor management and leadership within the company.
  • Mixed Customer Experience: The overall customer review rating is low, with many customers expressing dissatisfaction with their purchases.

Overall Rating: 2.37/5 stars based on 41 customer reviews.

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supplyhouse.com Customer Reviews (7)

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Morris Sanders
Morris Sanders
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Feb 7, 2023
Mason Greenup
Mason Greenup
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Feb 6, 2023
Harriet O'Sullivan
Harriet O'Sullivan
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Feb 5, 2023
Ella McCarthy
Ella McCarthy
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Feb 2, 2023
Anne Bachmeier
Anne Bachmeier
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Feb 2, 2023
Sarah Boyle
Sarah Boyle
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Feb 2, 2023
Jeremy Peek
Jeremy Peek
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Feb 1, 2023

supplyhouse.com Customer’s Q&A

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supplyhouse.com Features and Benefits

Key features and benefits of SupplyHouse.com:

  1. Wide Product Range: Offers a comprehensive selection of HVAC, plumbing, and electrical supplies.
  2. Competitive Pricing: Known for providing products at competitive prices.
  3. Customer Service: Generally positive reviews about customer service, with easy warranty claims and quick replacements.
  4. Fast Shipping: Many customers report quick delivery times.
  5. Convenient Shopping: Saves time by providing hard-to-find parts and avoiding trips to physical stores.
  6. Order Tracking: Allows customers to track their orders easily.
  7. User-Friendly Website: Easy to navigate and find products.
  8. Product Reviews: Provides customer reviews to help make informed purchasing decisions.
  9. Return Policy: Offers a return policy for customer satisfaction.
  10. Loyalty Program: Rewards frequent customers with discounts and special offers.

supplyhouse.com Pricing

SupplyHouse.com offers competitive pricing with bulk order discounts and a Low Price Guarantee. If you find an identical item at a lower price, they will honor their guarantee. Additionally, they provide free returns and cover all return costs and fees. However, prices can vary significantly depending on the item and whether it needs to be ordered or is in stock locally.

About Supplyhouse.com Payment Method?

SupplyHouse.com offers several payment methods. Credit Card payments are accepted, including Visa, MasterCard, American Express, and Discover. However, credit cards must have a United States billing address. Check payments are also accepted, but orders must be placed over the phone. PayPal is another payment option, but orders using PayPal cannot be placed over the phone. In some cases, a Wire Transfer may be required as payment. This could be due to the order total or previous order history. If a wire transfer is required, customers will be notified via email with instructions for the payment process. Please note that payment must be completed in full before the order is placed, and orders cannot be split or paid on multiple credit cards.

supplyhouse.com FAQs

FAQ

supplyhouse.com Alternatives

The top 10 alternatives to supplyhouse.com include:

  1. grainger.com - With 10.2M visits, grainger is a premier industrial supplies and equipment provider.
  2. ecomfort.com - Specializing in HVAC equipment and offering free shipping on orders over $199.
  3. afsupply.com - Known for selling HVAC equipment at wholesale pricing.
  4. hvacdirect.com - Offers goodman furnaces, air conditioners, and heat pumps at wholesale prices.
  5. johnstonesupply.com - A leading wholesale distributor for HVAC equipment, parts, and supplies.
  6. pexuniverse.com - Provides PEX, plumbing, heating, and HVAC supplies.
  7. controlscentral.com - Specializes in HVAC control systems and parts.
  8. technicalhotandcoldparts.com - Offers a variety of HVAC parts and supplies.
  9. theacoutlet.com - Provides a range of HVAC equipment and accessories.
  10. suppliesdepot.com - Another competitor in the HVAC supply market.

These alternatives are ranked based on their similarity in terms of keyword traffic, audience targeting, and market overlap.

FAQ

How To Open A supplyhouse.com Account?

To open an account on SupplyHouse.com, follow these steps:

  1. Visit the SupplyHouse.com website.
  2. Click on the "Sign In" button located at the top right corner of the homepage.
  3. Select "Create an Account".
  4. Enter your first and last name.
  5. Provide your email address.
  6. Create a password.
  7. Confirm your password.
  8. Click on "Create Account".

This will allow you to save your information for faster checkout, track orders, access your order history, and easily reorder from past purchases.

FAQ

Supplyhouse.com Return Policy?

Supplyhouse.com has a detailed return policy. Customers can create an online return by signing in or by entering their order number and email address. The returned items must be packed securely in the original product packaging, including all paperwork, parts, and accessories. The return package can be sent using the carrier of choice to the address listed on the Return Form. There is no restocking fee for 90 days after purchase. However, from 91 days to 1 year after purchase, a 10% restocking fee applies. If a customer orders the wrong product or no longer wants a product they ordered, they will be responsible for the return shipping cost. Returns created because the wrong item was mistakenly shipped or because the item is damaged or defective qualify for free return shipping up to 90 days after receipt.

In terms of shipping policy, Supplyhouse.com offers free ground shipping for purchases over $99. Once an order has shipped, customers will receive an email with the tracking number(s) of their package(s). Heavier items will ship via one of their freight carriers. The freight company will call at least 24 hours in advance of delivery to schedule a drop-off time. Orders placed for in-stock items with expedited shipping before 3pm will be shipped the same day. Expedited orders placed after 3:00pm will be shipped the following business day.

FAQ

About Supplyhouse.com Popular Products and Services?

SupplyHouse.com is a one-stop shop for plumbing, heating, and HVAC supplies. The platform offers a wide range of products including PEX fittings, valves, tools, and electrical items. It is known for its huge inventory and fast, reliable delivery. Customers appreciate the easy-to-find parts and the easy return policy. The platform also offers free shipping on orders over $99. In addition to plumbing and HVAC supplies, SupplyHouse.com also offers a wide range of electrical supplies and parts. From electrical tools and disconnect switches to transformers and circuit breakers, customers can find everything they need to complete their electrical projects safely and efficiently. The platform also offers a wide range of electrical controls, electric baseboard heaters, electrical wire, wire termination, electrical fittings, electrical tools & instruments, disconnect switches, electrical enclosures & boxes, electrical transformers, timers and timer switches, carbon monoxide and smoke detectors, conduit, fuses, whips, generators, generator pads, CO2 sensors, circuit breakers, electrical receptacles, voltage monitors, wall plates, switches, breaker boxes, lighting, power strips & extension cords, plugs & connectors, power supplies, cable accessories, panel boards, motion sensors, photocontrols, pendant stations, alligator clips, GFCI power packs and adapters, tap connectors, hour meters, proximity sensors, raceway & cord covers, DIN rail & accessories. The platform is trusted by professionals and homeowners alike for its wide selection, competitive prices, and excellent customer service.

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